Application Specialist

Job description:
As Soteria’s Application Specialist your main responsibility will be post-sales installation and training of Soteria’s products. Starting with Soteria’s RCM (Remote Controlled Manipulator) for remote controlled and MR-guided prostate interventions.
Your main task is to ensure the customer (e.g. Radiologist, Technician, Operator) is properly trained and capable of using the system in their daily clinical practice.
You will primarily perform on-site training in Europe (and potentially outside Europe as well) and therefore will be travelling 50-70% of the time. You will be closely working with the customers to teach them the use of the system in clinical practice. The remainder of the time will be spend at our office in Arnhem for remote customer support and to support sales with preparations of conferences and installations.

Responsibilities:

Be responsible for training customers and installation of our systems
Perform demonstrations and provide (remote) customer training and support.
Customer support after training and follow up.
Participate in the implementation of new products.
Supporting pre-sales with trade shows and seminars.
Attend and provide assistance with trade show and conference activities.
Involvement in sales process, to support the Account Managers.
The role will include training of customer, sales, either internally or at the customer site and attend international meetings as required.

Requirements/Qualifications:

Minimum Bachelor’s degree (preferably in the field of medical imaging/MBRT)
Minimum of 3 years clinical working experience with MRI (preferably image guided interventions)
Knowledge of MRI prostate is a big advantage
Outstanding communication and listening skills, both internal and external
Fluent in English (verbal and written)
Good social skills, able to work in a team as well as independent
Customer driven; high work standard; quality minded; show initiative and motivation
Excellent teamwork skills
Technical analytical skills, with the ability to work as an independent professional
Willingness to travel (in Europe) at least 50-70% of the time.
In possession of a driver’s license (B)
Good knowledge of MS Office, Windows OS
Knowledge of Medical/Diagnostic systems is considered an advantage

If you are ready to join a successful and passionate team, please apply to info@soteria-medical.com or Soteria Medical B.V., Meander 251, 6825 MC Arhem.